Fairy FREQUENTLY ASKED QUESTIONS

Advice, Tips & Tricks and More!

FIND YOUR QUESTIONS & ANSWERS

and other useful content

Is Fairy Non-Bio Crease Releaser safe for Babies and Sensitive Skin?

See Answer

Yes. Through our partnership with the Skin Health Alliance, you can be confident that Fairy Non-Bio Crease Releaser is dermatologist and paediatrician approved, safe for babies and sensitive skin.

Back to Question

What is the Skin Health Alliance?

See Answer

The Skin Health Alliance is the world’s leading skin health accreditation body. They are an independent not-for-profit organisation, working globally alongside dermatologists, scientists and industry, ensuring products meet the highest scientific standards of skin safety.

Back to Question

I bought the Fairy Non-Bio Crease Releaser, and the Skin Health Alliance icon wasn’t featured on the label.

See Answer

We are actively updating our labels so that this accreditation is indicated on future labels of Fairy Non-Bio Crease Releaser.

Back to Question

Where Can I find more information about the Skin Health Alliance?

See Answer

To find more information about the Skin Health Alliance please visit their website at https://www.skinhealthalliance.org/

Back to Question

Where can I buy Fairy Non-Bio Crease Releaser?

See Answer

Please visit the Fairy product page on this website and below each product you will see where to buy

Back to Question

Where can I find more detailed information on how to use Fairy Non-Bio Crease Releaser?

See Answer

There are more detailed instructions on how to use this on the Fairy product page.

Back to Question

Is Fairy Non-Bio Crease Releaser safe for all fabrics?

See Answer

The Fairy Non-Bio Crease Releaser is safe for virtually all colourfast washable fabrics. If you are unsure about the fabric, test on a hidden area for colourfastness. Always wash the garment according to care tag instructions.

Back to Question

Does Fairy Non-Bio Crease Release eradicate the need for ironing?

See Answer

Fairy Non-Bio Crease Releaser will reduce the number of creases in your clothes and ironing may not be necessary. However, best results come from briefly ironing first.

Back to Question

Someone has swallowed Fairy Non-Bio Crease Releaser- what do I do?

See Answer

Call the following emergency number (+44 (0) 1865 407 333) and our 24-hour specialist team will be able to advise. If there is no time to do this, go straight to A&E and take the product packaging with you. Medical staff can then call the 24-hour number to find out more information on the ingredients. The ingredients information can also be downloaded on the product pages and resources page on this website.

Back to Question

Someone has got Fairy Non-Bio Crease Releaser in their eyes- what do I do?

See Answer

Rinse eyes gently and thoroughly with clean water for several minutes. Remove contact lenses if present and easy to do and then go to A&E, taking the product packaging with you. Medical staff can then call the 24-hour number (+44 (0) 186 5407 333) to find out more information on the ingredients. These can also be downloaded on the product pages and resources page on this website.

Back to Question

What is in Fairy Non-Bio Crease Releaser?

See Answer

Our Fairy Non-Bio Crease Release contains a unique blend of ingredients designed to reduce creases, freshen clothes and make ironing easier. Safety Data Sheets for this product are available as downloads on our resources page or you can call our customer services team on +44 (0) 113 3855 618 and we will be happy to email or post copies to you.

Back to Question

STILL HAVE A QUESTION FOR US?

please contact us or head over to our social channels 
for even more useful tips and tricks